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Read about our Angie's List Super Service Award
The Mold Detective Earns The Coveted Angie's List Super Service Award
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Again

The Mold Detective has been awarded the prestigious 2010 Angie’s List Super Service Award
for a continued commitment to premium customer care & service.

The Super Service Award, now celebrating its 12th year, is reserved for companies who have achieved and maintained a superior service rating on Angie's List – the nation's leading provider of consumer ratings on local service companies – throughout the past year. Fewer than 5 percent of the companies on Angie's List meet the eligibility requirements to be considered for the award.

"Our Super Service Award winners are the cream of the crop when it comes to providing the best customer service," said Angie Hicks, founder of Angie's List.

Sadly, our founder and leader, Thomas Brannan, passed away on February 26, 2011. Thomas and I knew each other for the better part of fifteen years, and worked cooperatively on projects for the last several of those years. As The Mold Detective goes forward, I promise to provide you, the consumer, with the same high standards of practice that the "Mold Dectective" community of customers has come to expect. I believe you have a right to expect that standard, and I have an obligation to deliver on that expectation.
Regards, Charles R. Galvagni, The Mold Detective

 

The Mold Detective - Thomas Brannan, RIP .. Thomas Brannan 2.26.2011

Thomas said: "We are especially proud of this award and take special pride in our recognition by such a highly regarded, customer based rating and referral service. We owe our success, of course, to our loyal customers, but also to our continued quality-training regimen, our state of the art investigative techniques & equipment, our dedicated staff, along with our bottom-line commitment to do an exceptional job at a fair price.

We look forward to continuing to provide the best to our customers in the coming year. Our belief in honesty, service, value and effective communication will continue to serve as the basic cornerstones of our company. We treat our customers as family and their homes as if they were our own … the same way we would hope to be treated."  

Angie's List Super Service Award winners have maintained a total and overall grade of "A;" have received a minimum number of reports; are NOT in the Angie's List "Penalty Box" and do NOT have an unsatisfactory rating with the Better Business Bureau.


Service company ratings are updated daily on Angie's List, but members can find the 2010 Super Service Award logo next to company names in search results on AngiesList.com.

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Angie's List Super Service Award winners have maintained a total and overall grade of "A;" have received a minimum number of reports; are NOT in the Angie's List "Penalty Box" and do NOT have an unsatisfactory rating with the Better Business Bureau. Angie's List is where thousands of consumers share their ratings and reviews on local contractors and companies in more than 500 different categories. Currently, more than 1 million consumers across the U.S. rely on Angie's List to help them find the right contractor or company for the job they need done. Members have unlimited access to the list via Internet or phone; receive the award-winning Angie's List magazine, which includes articles on home improvement and maintenance, consumer trends and scam alerts; and they can utilize the Angie's List complaint resolution service. Get more information about Angie's List at www.angieslist.com View the latest Angie's List News Releases in our Press Center and read Angie's blog at http://www.angiehicksblog.com.


Rev: 6/6/2011